You don't have to worry about not having AC at home anymore. FindAC will make your summer easier than ever!
FindAC
Key Design Features:
-Users can find the nearest building with AC from their
current location.
-Emergency feature for people who might be experiencing heat related illness.
-Building information includes AC and water availability.
-Language accessibility feature.
Summary
-Conducted interviews and survey.
-Gathered research data and used UX design methodologies like affinity map, persona, user stories, user flow, value proposition, and site map to design UX.
-Created wireframe and low-fidelity.
-Prototyped low-fidelity and conducted usability testing.
-Came up with high-fidelity after receiving usability testing feedback.
Time: 10.2023-12.2023
Team: 5 people in the group
Course: User Engagement
My Role:
-UX Research
-UX/UI Design
Design Tools:
-Figma
-Adobe Photoshop
-Google Forms
Problem Statement
People without access to AC during a hot summer may experience heat related illness. Therefore, our team designed FindAC to help people who do not have AC at home to find the nearest buildings with AC from their location and access helpful information to make their summer comfortable.
User Research
User Interview
We conducted 12 interviews. We asked questions related to temperatures in summer, access to AC, and extreme heat. The participants were from various places like Iowa, California, Indiana, India, and Texas. Not everyone had access to AC and had to find other ways to cool down during extremely hot weather.
Survey
We received 13 responses from the survey. 53.8% of participants answered that they have been stuck in a heat wave before. Some of the participants found it difficult to locate buildings with AC. Also, 76.9% people responded that they are aware of the negative affects of a heat wave.
Affinity Map
We created an affinity map to organize our research data. We were able to come up with pain points after categorizing and trimming our data.
Pain Points
We came up with 4 different pain points that showed us how we can better help people who might not have access to AC during summer.
Paint Point 1:
The summer can get excessively hot
Pain Point 2:
There are many people who don’t have access to AC when there is a heat wave
Paint Point 3:
There is no app for heat monitoring
Pain point 4:
People need information & resources to stay safe during a heat wave
Persona
We created personas based on the pain points. This helped us better understand the potential design features. Below is the primary persona we created.
Matt is a new California resident from Michigan. He was not aware of extreme heat waves during the summer. He does not have AC at home; therefore, he needs an app that shows the nearest places with AC and has educational information about extreme heat.
Matt Green's user story: “As a new California resident with no access to AC, I want to find buildings around my home where I can cool down for a little bit and learn more information about how to prevent heat related illness”
Value Propostion
Our team chose 5 key features for our design based on our research data.
1. Building Information
2. Safety Information (how to help others, pet safety, and how to stay hydrated)
3. Emergency Contacts
4. Heat Map
5. Accessibility
Ideation
User Flow
We created the user flow to understand how to help users experience our design in a simple way.
Site Map
We created the site map to see what pages will be included in our design.
Storyboard and Wireframe Sketch
Visual Design
Low-fidelity Design
Low-Fidelity Design Usability Testing
-We conducted 10 usability tests. We gave tasks like changing location, finding pet care, temperature, and language.
Feedback:
-Users expressed that pet care was difficult to find. They did not expect pet care to be in the safety/educational information section.
-Finding a different location was confusing.
High-fidelity Design
